Important: By using the b99bet platform, you are considered to have read and accepted this Privacy Policy. This policy is part of our Terms & Conditions section.
01 Introduction & Scope
B99bet (hereinafter referred to as "we", "us", or "the Platform") is an online betting and gaming service provider. Protecting your privacy is our highest priority. This Privacy Policy explains what information we collect, how it is used, and how it is kept secure.
This policy applies to the b99bet website, mobile application, and all associated services. By registering on our platform or using any of our services, you consent to the collection and processing of your information under this Privacy Policy.
We comply with Bangladesh and international data protection laws and are committed to ensuring the highest level of security for your personal information.
02 What Information We Collect
B99bet collects various types of information that help us improve our services and maintain a secure environment.
| Data Type | Description | Mandatory |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Yes |
| Contact Information | Mobile number, email address, residential address | Yes |
| Financial Information | BKash/Nagad/Rocket number, transaction history | Yes |
| Account Information | Username, password (encrypted), login history | Yes |
| Device Information | IP address, device model, operating system, browser | Automatic |
| Betting Information | Betting history, win/loss records, and favorite games | Automatic |
Sensitive Information
We do not collect sensitive information relating to health, religion, or political views. Identity verification documents (such as copies of your NID or passport) may be collected, but only as part of the KYC process.
03 How We Collect Information
B99bet collects information in a number of ways. Every method is transparent and based on your consent.
Direct Collection
- Information you provide directly when filling out the registration form.
- Documents uploaded for KYC verification.
- Information provided when contacting customer support.
- Payment-related information at the time of deposit or withdrawal.
Automatic Collection
- Through cookies and similar technologies while browsing the platform.
- Technical information from your device and network.
- Log data from betting and gaming activity.
- Analytics covering page visits, click patterns, and usage time.
Commitment to Transparency: b99bet never collects your data without your knowledge or consent. The purpose of data collection is clearly communicated to you at the time of registration.
04 Purpose of Data Use
We use the data we collect solely for specific and legitimate purposes. b99bet never uses your information for unnecessary or unethical ends.
- To create your account and verify your identity.
- To process deposits, withdrawals, and transactions.
- To prevent fraud, money laundering, and illegal activities.
- To provide customer support and resolve issues.
- To meet legal obligations and comply with regulatory requirements.
- To improve platform services and develop new features.
- To send you bonuses and offers tailored to your preferences (with your consent).
- To promote responsible gaming and identify at-risk behavior.
We never sell your data to advertisers or use it for third-party marketing purposes.
05 Data Sharing Policy
B99bet does not sell your personal data to any third party. However, information may be shared in certain specific circumstances.
When Your Data May Be Shared
- Payment Processing: To process transactions with payment gateways such as bKash, Nagad, and Rocket.
- Legal Obligations: When required by a court order or a lawful request from a government authority.
- Fraud Prevention: In fraud investigations conducted with security agencies.
- Service Provider: With IT infrastructure, hosting, and cloud service providers (under strict confidentiality agreements).
Rest assured: Any third party with whom information is shared is bound by a strict confidentiality agreement. They may not use your data without our authorization.
06 Cookies & Tracking
The b99bet website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.
Cookie Type
- Essential Cookies: Required for login sessions and security purposes. These cannot be disabled.
- Functional Cookies: Remembers your preferences such as language and theme.
- Analytics Cookies: To collect platform usage statistics and improve our services.
- Security Cookies: To detect fraud and unusual login activity.
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.
07 Data Security Measures
B99bet follows industry-leading technology and processes to keep your data secure. Our security infrastructure is continuously monitored by a dedicated team of experts.
- Across all data transmissions 256-bit SSL/TLS Encryption is used.
- Passwords are never stored in plain text — bcrypt Hashing is used.
- To detect suspicious login activity Multi-Factor Authentication benefits.
- 24/7 physical and cyber security monitoring at our data centers.
- Regular security audits and penetration testing are conducted.
- Data backup and disaster recovery plans are active and in place.
Your Role: Use a strong password and never share your account details with anyone. If you notice any suspicious activity, let us know immediately.
08 Data Retention Period
B99bet does not retain your data indefinitely. A specific retention period has been defined for each type of information.
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Financial Transaction Records | 7 years after the last transaction |
| Betting History | For the duration of active account + 3 years |
| Login & Security Logs | 1 Year |
| Customer Support Conversations | 2 years after closure |
| Cookies & Analytics Data | Up to 13 months |
Once the retention period expires, data is securely deleted or anonymized. Some data may need to be retained longer due to legal obligations.
09 Your Rights
As a b99bet user, you have specific rights over your personal data. We respect those rights and are here to help you exercise them.
- Right to Access: You can find out exactly what information we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or incomplete information.
- Right to Erasure: In certain circumstances, you may request that your data be deleted.
- Right to Restrict Processing: In certain cases, you may request that the use of your information be restricted.
- Data Portability: You can receive a copy of your data in a machine-readable format.
- Right to Object: You may request to opt out of marketing communications.
To exercise these rights support@b99bet.wsEmail us and we will do our best to respond within 30 business days.
10 Policy Updates
B99bet may update this Privacy Policy from time to time. We will notify you via email or platform notification before any significant changes take effect.
- The date of any changes will be noted at the top of the page as "Last Updated".
- For major changes, your consent will be obtained again.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
Note: Check this page regularly. If you have any questions, feel free to contact our support team.